Coast to Coast Health Insurance Solutions, LLC (“we,” “us,” or “our”), operating through Sherri Haskell, Medicare Strategic Specialist (CA License #4496898), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit this website or contact us for Medicare guidance and related insurance services.
Your information is always kept confidential and will never be sold. We use it only to respond to your inquiry and to provide the professional services you request.
1. Information We Collect
We may collect information you choose to provide, including:
- Name, email address, and phone number
- Preferred method of contact and message details you submit through our contact form
- Information relevant to a Medicare consultation, such as your location, current coverage situation, physicians, prescriptions, income-related questions, or retirement timeline — only when you share it with us
- Business contact details if you are a financial advisor or professional referring a client
When you visit this website, standard technical information may also be collected automatically by hosting or analytics tools (for example, IP address, browser type, device type, pages viewed, and referring URL). We do not use that information to identify you personally unless needed for security or site performance.
2. How We Use Your Information
We use personal information to:
- Respond to requests and schedule conversations
- Provide Medicare strategy, plan comparison, and insurance brokerage services
- Communicate with you by phone, email, or another method you prefer
- Coordinate with carriers, plan providers, or other parties as needed to serve your request
- Meet legal, regulatory, and licensing obligations
- Improve this website and our client experience
3. How We Share Information
We do not sell your personal information. We may share information only as needed to serve you or comply with the law, including with:
- Medicare plan carriers and insurance companies when you ask us to explore or enroll in coverage
- Service providers who support our operations (for example, email, phone, or website hosting), under appropriate confidentiality expectations
- Professional partners you authorize us to work with, such as a financial advisor
- Regulators, courts, or other authorities when disclosure is required by law
4. HIPAA and Health-Related Information
Depending on the services requested, some information you share may relate to health coverage, prescriptions, providers, or other sensitive details. We treat that information with care and use it only to advise you, evaluate plan options, and complete authorized transactions. We do not disclose health-related information for marketing unrelated to the services you requested.
5. Cookies and Website Technology
This website may use cookies or similar technologies that help pages load correctly, remember preferences, or understand general site usage. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.
6. Data Security
We take reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as needed to provide services, maintain business records, and meet legal or regulatory requirements. When information is no longer needed, we take steps to delete or de-identify it in a manner consistent with our recordkeeping obligations.
8. Your Choices and Rights
You may request that we update, correct, or delete certain personal information we hold about you, subject to legal and recordkeeping requirements. You may also opt out of non-essential communications by contacting us. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request deletion, where applicable. Because we do not sell personal information, we do not offer an “opt-out of sale” mechanism.
9. Children’s Privacy
This website and our services are intended for adults seeking Medicare and related insurance guidance. We do not knowingly collect personal information from children under 13.
10. Third-Party Links
This website may reference third-party resources such as Medicare.gov. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of the website after changes are posted means you acknowledge the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Sherri Haskell
Medicare Strategic Specialist
Coast to Coast Health Insurance Solutions, LLC
CA License #4496898
Phone: (415) 404-7576
Email: Sherri@c2csmarthealth.com